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Robert Marriott

Rob Marriott, recently appointed to the position of Chief Executive Officer at Aer Rianta International Middle East (ARIME), has over 30 years’ experience in retailing. He joined ARI in 2019 as CEO of Muscat Duty Free, where he was responsible for delivering a world-class travel retail experience at the new Muscat International Airport.

Rob has a proven track record in developing and delivering long-term strategy, driving global retail operational excellence, and leading teams to success. Prior to joining ARI, Rob held leadership roles at Morrisons and Safeway in the UK.

Rob is passionate about giving every colleague the opportunity to fulfill their potential, and about removing barriers to advancement. In the UK, he chaired the Women in Business forum and recently supported the Omani Women’s Day at Muscat Duty Free.

Since joining the business, Rob has firmly embraced ARI’s ethos of collaboration, agility and determination to create a bespoke sense of place for its customers, brands and partners. He is renowned for his customer-centric approach and determination to enhance the traveller experience through successful partnerships.

 

Stephen HILLAM

Having previously held senior positions at leading travel retail industry consultancies, Stephen Hillam founded Pi Insight in early 2019 to provide research, insight & data solutions to the travel retail industry.

At Pi Insight, Stephen leads a team of experienced travel retail insight specialists. With extensive experience in multiple research and data processing techniques, Pi Insight works with global brands, retailers, and industry associations, delivering insight and clear strategic direction across a wide range of industry themes. In addition to travel retail, Stephen also specializes in packaging development.

Stephen holds degrees from the University of Hull and the University of Northampton in the UK.

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