Pedro Castro was born in Las Palmas, Canary Islands in 1967. He studied at the German School at Las Palmas and got his University Degree in Administration and Political Science from the Complutense University in Madrid in 1991, specializing in Foreign Affairs. He was awarded a Masters in International Relations at the Spanish Diplomatic School in Madrid and then became specialized in foreign trade through several courses with the Chamber of Commerce, Junta de Andalucía and finally ICEX, the Spanish official foreign trade institution.
He started his professional career as an intern with ICEX at the Spanish Embassy in Santiago de Chile, later becoming Market Analyst in the same office. He joined duty free retailer Aldeasa in 1998 as General Manager for Chile, becoming Managing Director for Canariensis/Aldeasa in Spain in 2000.
Three years later Pedro was named CEO of Aldeasa Jordan and development director for the eastern region, also overseeing the retailer’s Kuwait operation. In December 2006 he was appointed as Operations Director for Spain.
Currently he holds the position of International Operations Director for WDFG, managing its duty free operations in 15 countries. He has been a board member of ASUTIL since 2010.
Michiel Munneke is very passionate about improving the travel experience. He is one of those persons always lost, too late, or in the wrong place at the airport. He expects a better digital assistant on his travel and a better airport experience, and that’s what M2Mobi is building.
He is co-founder of M2Mobi and general manager.
Michiel holds a Master degree in Business Information Systems from the University of Amsterdam and a Master in Management Research at the Said Business School in Oxford.
Alan Glasby is a Product Manager at SITA, where he is responsible for a range of solutions that enhance a passenger’s experience on their day of travel. These solutions use context such as beacon proximity to deliver relevant information to passengers’ mobile devices. This may include navigation assistance, such as the directions to the gate for their flight, queue wait times so they know how long it will take to get to their gate, or the searchable details of airport shops where they can buy a new pair of headphones or other items available for use on their journey or as gifts for friends and family.
Alan has been working in the air transport industry for almost 25 years. After working in the field of baggage reconciliation for 15 years, Alan joined SITA in 2007, developing solutions across the portfolio of airport products provided by SITA before moving to his current Product Management role in 2014. He was born in London in 1959 and is a Chartered Engineer.
Terry Kane has been Head of Auto, Finance, Telco and Travel for the MENA Region at Facebook Inc since May 2014. He has more than 15 years of experience in technology, strategy and marketing in large national and international organizations, having worked across multiple verticals and industries and in his most recent post as Head of Digital Strategy for the Dubai-based international luxury hotel company, Jumeirah Group.
Terry has developed recognized expertise in multiple disciplines, including brand and strategic marketing, digital communications, research and software development, to name but a few. He has an MBA from London Business School and Undergraduate Degrees from Bournemouth University and The University of Ulster. Terry has published research for The World Economic Forum; he also serves on multiple non-executive boards and is a regular speaker at international events.
The closing discussion will bring together leading airports, retailers and brands to explore how the regional industry is adapting to the changing needs and expectations of a new generation of travellers.
In this session delegates will hear from Queen Alia International Airport Commercial Director Deema Anani, ATÜ Duty Free Chief Strategy Officer Ahmet Kötehne and Pernod Ricard Gulf Managing Director David Freeborn.
This session will feature updates on the most pressing regulatory and other issues facing the duty free & travel retail industry in the Middle East and Africa today, including the defence of tobacco sales, packaging, air passenger rights and other topics.
Featuring MEADFA President Sean Staunton and European Travel Retail Confederation President Sarah Branquinho.
The new Queen Alia International Airport in Amman is designed to be more than just an airport; it was built to mark “a new era in Jordan’s aviation industry and economic development”. The CEO of operator Airport International Group, Kjeld Binger, will tell the QAIA story so far, and reveal plans to drive growth at a challenging time for the regional aviation business.