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Andrew Day

Andrew Day is Group CEO of Emirates Leisure Retail LLC and MMI LLC, with businesses spanning hospitality, food and beverages across the Gulf, Indian Ocean, Asia, Africa, Australia and New Zealand.

Andrew is a board director of MMI Holdings, Emirates Leisure Retail Holdings and was also appointed to the Board of Premier Inn Hotels LLC, plus a variety of subsidiary/joint venture boards including Sirocco, the regional distributor for Heineken and other premium global beverages. He is also chairman of Emirates Leisure Retail Australia.

Andrew joined the group in 2007 as CEO of MMI, based in Dubai. With operations across the UAE, Oman, South East Asia, Southern Europe, Africa and the Indian Ocean, the business has continued to grow both its import/wholesale operations as well as expanding its retail business including Le Clos, the award-winning fine wine and luxury spirits boutique in Dubai International Airport.

Andrew assumed responsibility for Emirates Leisure Retail in 2010 and has been instrumental in its growth, including the expansion of Emirates Leisure Retail Australia plus new operations in Singapore and most recently New Zealand.

Prior to this appointment, Andrew held a number of senior positions during his 16 years with Anheuser-Busch (one of the United States Fortune 500 corporations). An officer of Anheuser-Busch International, as Vice President of International Operations he was responsible for the operations of the world’s largest brewer across Canada, Ireland, UK, EMEA and Asia-Pacific, covering own-company operations, license agreements and joint venture agreements. In his time at A-B, Andrew was a board director of both the European operations and Asia Pacific operations.

Keynote address

These are exciting times for World Duty Free Group in the Middle East, with new openings for the retailer in Jordan coinciding with its long-awaited debut in Saudi Arabia. José María Palencia will discuss the importance of the region to the group, and look at how its experience in the Saudi market will inform its commercial strategy.

Dubai Duty Free at 30

As Dubai Duty Free prepares to celebrate its 30th anniversary, Dermot Davitt leads a question-and-answer session with the retailer’s Executive Vice-Chairman Colm McLoughlin, who will discuss recent and future developments at DDF.

Social media in action

Social media remains a tool that is relatively under-used by companies in the duty free & travel retail industry. In this session we will explore case studies of new media strategies that are engaging the consumer in new ways, with contributions from two of the companies that are breaking new ground in this regard: Changi Airport Group and Virgin Megastore Middle East.

Featuring contributions from Virgin Megastore Middle East President Nisreen Shocair and Changi Airport Group Assistant Vice President (Corporate Communications) Robin Goh.

Coping with change

From economic crisis in Cyprus to political unrest in North Africa and the Levant, retailers across the region are being forced to adapt their commercial strategies to a rapidly-changing environment. Featuring contributions from Aer Rianta International-Middle East Managing Director Philip Eckles, Dufry Middle East & India Deputy Chief Operating Officer Iain Forrest and Chalhoub Group General Manager, Travel Retail John Reynolds, this session will hear how operators are coping with change.